1. What information do we collect?

We collect information from you when you register on our site, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your name or email address. You may however visit our site anonymously.

2. What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to offerings based to your customer service requests and support needs)
  • To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
  • To send periodic emails (the email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Please note if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email
  • To administer a contest, promotion, survey, or other site feature

3. How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information

4. Do we use cookies?

Yes, the Nemesis websites use cookies in order to improve your user experience by enabling the website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). They are not used to target advertising or marketing messages.

5. Do we encrypt our data?

Our data back-ups are encrypted and stored within the EU.

6. Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

7. Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome and feedback about these sites.

8. Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

9. Terms and Conditions

Please also visit our separate document of Terms and Conditions establishing the use, disclaimers, and limitations of liability at www.nemesis.ltd/termsandconditions

10. Your consent

By using our site, you consent to our Privacy Policy, and are representing you are at least the age of 16 or gained parental consent to use this site. If entering into any commitments, you will have a choice to consent by use of a tick box to go any further.

11. Changes to our Privacy Policy

We reserve the right to modify our privacy policy at any time, where so we will post those changes on this page, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

For your information, a link to our previous Privacy Policy can be found ­here

This policy was last modified on 18/05/2018

12. Contacting Us

If there are any questions regarding this Privacy Policy, or at any time wish to exercise your rights to be forgotten, you may contact us using the information below:

Attn: GDPR Processor
Nemesis Limited
Nemesis Ltd, Nunnery Park, Nunnery Way, Worcester, WR4 0SX


01905 720 170

Registered office address: Nemesis Ltd, Nunnery Park, Worcester, WR4 0SX, United Kingdom

1. What do we do with your information?

When you complete our online account application form, we collect the personal information you give us such as your name, address and email address.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

2. How do you get my consent

When you provide us with personal information, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

3. How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@nemesis.ltd or mailing us at: Nemesis Ltd, Nunnery Park, Nunnery Way, Worcester, WR4 0SX, United Kingdom.

4. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

5. Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

7. Cookies

Our website uses cookies.

Age of consent
By using this site, you represent that you are at least the age of majority in your area of residence, or that you are the age of majority in your area of residence and you have given us your consent to allow any of your minor dependents to use this site.

8. Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at spencer.read@nemesis.ltd or call 01905 720170

Registered office address: Nemesis Ltd, Nunnery Park, Nunnery Way, Worcester, WR4 0SX, United Kingdom